Delivery & Payment

The following conditions apply:

Shipping Policy

The goods are delivered worldwide.
No goods may be dispatched to the following foreign islands: No

Shipping costs (incl. statutory VAT)

 
For the Wollmeise Yarn Club, other shipping costs apply, please refer to the separate terms and conditions of the club

Delivery within Germany:

We calculate the shipping costs for shipping weight (shipping weight of product + weight of packaging) :

  • Shipments up to 2.000g = 5,00 €
  • Shipments up to 5.000g = 7.00 €
  • Shipments up to 8.000g = 8.00 €
 

Shipping abroad:

We calculate shipping abroad for shipping weight (shipping weight of product + weight of packaging) :

 

Europe (Member states of  EU):

  • Shipments up to      500g  =  7,60 €
  • Shipments up to   1.000g  = 11,60 €
  • Shipments up to   2.000g  = 20,60 €
  • Shipments up to   5.000g  = 23,60 €
  • Shipments up to 10.000g  = 29,60 €


Europe (European States, Non Member of EU):

  • Shipments up to      500g  =  7,60 €
  • Shipments up to   1.000g  = 11,60 €
  • Shipments up to   2.000g  = 20,60 €
  • Shipments up to   5.000g  = 39,60 €
  • Shipments up to 10.000g  = 45,60 €
     

Worldwide: (Egypt, Algeria, Armenia, Azerbaijan, Israel, Jordan, Canada, Kazakhstan, Lebanon, Libyan Arab Jamahiriya, Morocco, Occupied Palestinian Territory, St. Pierre and Miquelon (France), Syrian Arab Republic, Tunisia, USA)

  • Shipments up to      500g  =  7,60 €
  • Shipments up to   1.000g  = 11,60 €
  • Shipments up to   2.000g  = 20,60 €
  • Shipments up to   5.000g  = 46,60 €
  • Shipments up to 10.000g  = 59,60 €

Worldwide: (all other countries)

  • Shipments up to      500g  =  7,60 €
  • Shipments up to   1.000g  = 11,60 €
  • Shipments up to   2.000g  = 20,60 €
  • Shipments up to   5.000g  = 53,60 €
  • Shipments up to 10.000g  = 73,60 €
 

Delivery times

As far as in the product description of any other period specified, delivery of the goods takes place in Germany within 3 - 5 days for international deliveries within 10-14 days. When paying in advance the delivery period begins after receipt of payment.

Please note that on Sundays and holidays there is no notification.

Terms of payment

For deliveries within Germany, you have the following payment options:

  • - Payment by bank transfer
  • - Payment by direct debit (debit)
  • - Payment by PayPal

 

For deliveries abroad, you have the following payment options:

  • - Payment by PayPal

Our bank information:

IBAN: DE04721916000000051632
BIC: GENODEF1PF1
Hallertauer Volksbank

For questions, you can find our contact details in the Legal Notice.