Delivery & Payment

The following conditions apply:

Shipping Policy

The goods are delivered worldwide.
No goods may be dispatched to the following foreign islands: No

Shipping costs (incl. statutory VAT)

Delivery within Germany: We calculate the shipping costs for shipping weight (shipping weight of product + weight of packaging) :

  • Shipments up to 2.000g = 5,00 €
  • Shipments up to 5.000g = 7.00 €
  • Shipments up to 8.000g = 8.00 €

 

Shipping abroad:

We calculate shipping abroad for shipping weight (shipping weight of product + weight of packaging) :

Europe (Member states of  EU):
  • Shipments up to      500g  =  7,60 €
  • Shipments up to   1.000g  = 11,60 €
  • Shipments up to   2.000g  = 20,60 €
  • Shipments up to   5.000g  = 23,60 €
  • Shipments up to 10.000g  = 29,60 €


Europe (European States, Non Member of EU):

  • Shipments up to      500g  =  7,60 €
  • Shipments up to   1.000g  = 11,60 €
  • Shipments up to   2.000g  = 20,60 €
  • Shipments up to   5.000g  = 39,60 €
  • Shipments up to 10.000g  = 45,60 €
     

Worldwide: (Egypt, Algeria, Armenia, Azerbaijan, Israel, Jordan, Canada, Kazakhstan, Lebanon, Libyan Arab Jamahiriya, Morocco, Occupied Palestinian Territory, St. Pierre and Miquelon (France), Syrian Arab Republic, Tunisia, USA)

  • Shipments up to      500g  =  7,60 €
  • Shipments up to   1.000g  = 11,60 €
  • Shipments up to   2.000g  = 20,60 €
  • Shipments up to   5.000g  = 46,60 €
  • Shipments up to 10.000g  = 59,60 €

Worldwide: (all other countries)

  • Shipments up to      500g  =  7,60 €
  • Shipments up to   1.000g  = 11,60 €
  • Shipments up to   2.000g  = 20,60 €
  • Shipments up to   5.000g  = 53,60 €
  • Shipments up to 10.000g  = 73,60 €
 

Delivery times

As far as in the product description of any other period specified, delivery of the goods takes place in Germany within 3 - 5 days for international deliveries within 10-14 days. The delivery period begins after receipt of payment.

Please note that on Sundays and holidays there is no notification.

Terms of payment

For deliveries within Germany, EU member states + Norway, Iceland and Liechtenstein you have the following payment options:

  • Payment by bank transfer (Order processing takes place only after receipt of payment)
  • Payment by direct debit (Order processing takes place only after receipt of payment)
  • Payment by PayPal

Our bank data: Volksbank Raiffeisenbank Bayern Mitte eG, IBAN DE90721608180001580809; BIC: GENODEF1INP

For all other deliveries abroad, you have the following payment options:

  • Payment by PayPal

Our Paypal information: hoell-wellmann@t-online.de

For questions, you can find our contact details in the Legal Notice.